Returns & Exchanges

Please complete this return form to initiate the Return Process for your Southern Labware product return. We will also ask you to fill out the decontamination form for approval before sending your product to us.

As a reminder, products for return to Southern Labware Products must be in pristine, re-sellable condition and in original packaging. Please note, each product returned may be subject to a restocking fee.

If you have any questions or concerns please feel free to call us at 1-(844)-522-9273

Do you want to:

First name

Last name

Phone number

Company name

Shipping Address

Product Part Number / Sku / Catalog

Product Serial / Batch / Lot Number(If applicable)

Date of Purchase

Product Part Number and Serial Number are located on the back or under each product. It is also stated on the product box. Please provide the two essential pieces of information for us to process your request in a timely manner.

Internet Order Number or Invoice Number

Reason for Return / Issues

There must be a valid reason for returns, we require vidoes, photos, or evidence prior to accepting any returns. We do not accept returns of products that have been damaged due to misuse.

Packaging Condition

Product is unopened

Product is opened and in original packaging

Other

Product is opened and damaged

Copy of Purchase Order

Choose File

Max file size: 1024 KB | Allow file types: jpg, jpef, gif, png, pdf

Image or video of product issue

Choose File

Max file size: 1024 KB | Allow file types: jpg, jpef, gif, png, pdf

If exchange, list new part number

Any other notes on return

I agree to

I agree to the

Terms and Conditions

Are you a robot?